Privacy Policy

At velijewel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you place an order, contact customer support, subscribe to newsletters or promotional emails, create an account, or interact with our website. The information we collect may include your name, email address, shipping and billing address, phone number, payment-related details, as well as IP address and device or browser information. We may also automatically collect certain technical and browsing information through cookies and analytics tools.

How We Use Your Information

Your information may be used for the following purposes: processing and delivering your orders, managing payments and transactions, providing customer support and responding to inquiries, sending order confirmations, shipping updates, or service-related communications, improving our website functionality, products, and user experience, preventing fraud, unauthorized transactions, or misuse of our services, and complying with legal obligations and applicable regulations.

Sharing of Personal Information

velijewel does not sell or rent your personal information to third parties, but we may share your information with trusted third-party partners only when necessary to operate our business, including payment processing providers, shipping and logistics companies, website hosting and technical service providers, and legal authorities when required by law or to protect our rights, and these third parties are authorized to use your information only for the services they provide to us.

Data Protection & Storage

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, misuse, loss, or disclosure, and your personal data is stored securely and retained only for as long as necessary to fulfill business, legal, or operational purposes, although while we take reasonable precautions, no online transmission or storage method can be guaranteed as completely secure.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, improve website performance, analyze traffic and browsing behavior, and provide a more personalized shopping experience, and you can choose to disable cookies through your browser settings, though some features of the website may not function properly.

Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, policies, or content of those third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices or applicable laws. Any updates will be posted on our website, and the “Last Updated” date will be revised. Your continued use of our website or services after the update constitutes acceptance of the revised Policy.

Contact Information

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us:

Email: shengtian563@hotmail.com