Payment Terms

Welcome to velijewel. We are committed to providing a safe, convenient, and transparent payment experience for all customers. Please review the following payment terms before placing your order.

Accepted Payment Method

Currently, velijewel accepts PayPal as our primary payment method for all purchases made on our website, and through PayPal, customers may securely complete payments using PayPal balance, linked bank accounts, or credit and debit cards supported by PayPal, with all transactions processed through PayPal’s secure payment system.

Payment Security

Protecting customer payment information is extremely important to us, and for security purposes velijewel does not store your PayPal login credentials, bank account details, or card information, as all payment processing is handled directly through PayPal’s encrypted and secure platform, and PayPal’s fraud monitoring and buyer protection systems help reduce unauthorized transactions and payment risks.

Currency & Pricing

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated, and customers are responsible for any additional fees charged by PayPal or their financial institution, including currency conversion fees, international transaction fees, and bank processing charges.

Failed or Declined Payments

If your payment is declined or cannot be processed, possible reasons may include insufficient account balance, incorrect payment information, PayPal security verification, or bank or card restrictions, and in these cases you should verify your PayPal account details or contact PayPal directly for assistance, as orders with unresolved payment issues may be automatically canceled.

Fraud Prevention

velijewel reserves the right to review and cancel any order suspected of fraudulent activity, unauthorized transactions, or violations of our policies, and additional verification may be requested before processing certain orders.

Refund Policy

Approved refunds will be issued through PayPal to the original payment method used for the purchase, and refund processing times may vary depending on PayPal and your financial institution, though most refunds are completed within 3–5 business days after approval, and for detailed refund conditions please refer to our Return & Refund Policy.

Policy Changes

We may update or modify this Payment Policy at any time without prior notice. Any changes will take effect immediately once published on our website.

velijewel is committed to a secure, transparent PayPal payment process. Thank you for your trust.